- Every order is sent an email confirming your order and a second email with tracking information once it has left our facilities.
- If you cannot find these emails or do not think you received them, please check your spam before contacting support because you will likely be able to find the tracking faster yourself.
- If you still cannot find these emails, reach out to support and we would love to help!
What do I do if I haven't received my order in 7 business days?
- Contact us with your order number email and confirm your address (this will help our team solve your issues much faster)
How does the color break down work for bulk orders?
- Default: The colors of the bracelets are split evenly across your order.
- You may change that by using the notes box at checkout, or if that box does not pop up email customer service(firstname.lastname@example.org) right before or right after placing your order.
When will Products be back in stock?
- We are working hard to restock our products!
- Become a Loyal Customer or Ambassador and receive emails when products are restocked or first released.
- We will release it as soon as it is back in stock, stay on the lookout.